Staff Scheduling

Growing market volatility is increasingly demanding more flexibility when providing work and services. Given the increase in flexible working conditions, businesses must prepare for the digital transformation in the working world and the changing relationship between businesses and employees in order to respond to the demands on management and handle fluctuations appropriately. As flexible staff scheduling grows in importance but also complexity, businesses are relying on demand-driven control of resources. Control over flexibility is increasingly a success factor.

Our range of services include:

• introduction and participatory development of shift scheduling functions,
• design of a collaborative shift scheduling tool’s requisite functions,
• utilization of demand-driven methods of optimization and machine learning,
• role clarification and business process design as part of a causal network spanning all domains of analysis, and
• development of an application architecture based on a data lake design with open interfaces.

Benefits of demand-driven staff scheduling include:

• less labor coordinating employees on different levels – fewer costs resulting from work that produces no value (alibi work),
• cross-unit capacity utilization – uncovering over- and understaffing among sub-units to smooth demand with the aid of a “marketplace” (simple accounting among the cost centers),
• increased job motivation and sustained performance resulting in fewer errors and smooth operations,
• inclusion of human resource development plans to retain employees long-term through attractive working conditions,
• processes for interdisciplinary collaboration and synchronization of operations – changed mindsets, and
• faster innovation cycles by improving corporate culture.